We Are Your Favourite, Online Store.
Lightconcepts.co.uk is a small friendly family run company that operates as an online business. We are constantly adding new products. We treat every order with the same importance and care, no matter how big or small. Orders are shipped same day, failing that; shipping will be no slower than within 24 hours of payment. Products will always come well packaged. Lightconcepts.co.uk is operated from a residential address; this means we cannot offer a counter service. However, the upside of this is that we are commonly able to answer customer emails and questions outside normal trading hours. All orders must be dispatched via the postal service we use.
So please feel free to contact us on any matter.
Our Return Policy
Thanks for purchasing our products at Lightconcepts operated by [name]. In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way. After we receive your item, our team will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement. If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund. If anything is unclear or you have more questions feel free to contact our customer support
We offer FREE Royal Mail 2th Class Recorded UK Delivery on all orders over £20. We take great care to ensure that your purchase reaches you promptly and in excellent condition. We usually ship your order within 2 working days, 98% of our UK customers receive their orders the next 3 working days after shipment.
Unfortunately, international deliveries have been suspended temporarily.
Meet Our Creative Team